Short Sales with Carrington Mortgage
Short Sales with Carrington Mortgage are pretty run of the mill. They are neither a horrible or a pleasant experience, but Carrington gets its done in reasonable fashion. If you owe more than your home could sell for, a short sale can help you sell your home and get your excess mortgage debt forgiven.
If all goes well, you can expect the short sale process with Carrington to take about 2-3 months from the day you've secured a buyer for your home, to the day that Carrington approves your short sale. Although Carrington attempts to use the Equator platform to help process the short sale, they are usually mostly unresponsive there, and you will have to reach out by phone anyway, making the use of the additional platform simply a hindrance.
While this lender can spend a ton of time on document review and be initially unresponsive, once you get moving, Carrington generally moves fast. Carrington does not usually own your loan, they just service it for an investor - usually FHA, VA, Fannie Mae or Freddie Mac. That means that while they will have to process your short sale to investor guidelines, the department doing the work can generally be expected to work in uniform fashion.
Carrington Mortgage Short Sale Review
Overall, a touch above average. The level of service at Carrington's loss mitigation team isn't the greatest so speaking with them or trying to get answers is generally an unpleasant experience, but they are reasonable at getting the job done with enough follow up, and in a pretty good time frame compared to many others. Don't even bother to try to communicate through Equator alone, as you will simply get ignored.
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Last Updated on May 9, 2026 by Minna Reid

